Shipping

• Add-on is charging shipping... it shouldn't be... what now?

  The add-ons are all set to zero out the shipping when you go to the checkout screens. The shopping cart will show an estimated shipping cost of $5, but when you go to the checkout screen that will be removed.

• International shipments - how long do they take?

  International shipping is interesting.  Sometimes they fly thru at warp speed and other times they drag.  There does not seem to be any real logic to which a package follows.  In general, 2-6 weeks seems to be the time frame.  I have noticed some of the incoming customs processing facilities seem...

• I think my package is lost, now what?

  I ship everything with tracking so if you ever notice it stuck at one location for a long time... it may appear to be lost.  The first step is to contact me via the chat bubble on my page so I can ping my local postmaster. I also recommend submitting a lost mail inquiry to the USPS.  I have seen ...

• When will I get my order?

  I make everything by hand and it takes me 2-3 weeks to finish your order and prepare it for shipping.  Your order will normally ship no later than 3 weeks from the date of order. If you selected a shipping upgrade, your order will still ship within the specified 2-3 weeks. It will just have the ...